While we complete almost all of our moves without any incident, we understand that anything can happen. If something does happen during your move, the first step is to open a damage or missing item claim.

In order to begin the claims process, all required information must be filled out completely. As noted in the Bill of Lading, all claims must be submitted within 21* days from the date of your move. Any claims submitted past 21 days are no longer valid. Once submitted, a member of our team will be in touch with you within 48 hours to review your claim. .

*Some out of state moves may have extended deadlines.

  • Contact Information

  • Move Information

  • Coverage Option Chosen (select one) *

  • Description of Damages

  • Item Description of Damage Original Cost Date Acquired Amount Claimed Actions
  • Drop files here or
    Max. file size: 50 MB, Max. files: 10.
    • Issue with Bill

    • Billing Issue Description Cost of Move Proposed Resolution Actions
    • Agreement

    • By submitting this, I hereby swear or affirm that all entries made in this Statement of Claim and contained in the attached supporting documentation are true and correct to the best of my knowledge and believe and constitute my complete and entire claim growing out of or in any way connected with the transportation or storage of my possessions. The claimant does further swear or affirm that there have been no material facts relative to this claim that have either been withheld or misrepresented. The claimant does hereby agree that if it is determined by Piece by Piece Movers, that any of the above information or supporting documentation is false, or that material facts have been withheld, then this shall justify the denial of my claim by Piece by Piece.

      In making this claim, you must be prepared to justify the value you have placed on the lost or damaged articles. Remit any documents which would be required in support of your claim. This form must be submitted by the claimant who is the owner of all items claimed to be lost or damaged.

    • This form is final and contains any and all items you wish to claim from your move. By submitting this form, you understand that no further claims can or will be added.